Privacy policy

Last updated: April 2026

At Imbrox, operated by JOAO LUIS PACHECO LLC, we respect your privacy and are committed to handling your personal information in a clear and responsible manner.

Information We Collect

We may collect information that you provide directly when you:

  • Create an account or place an order (such as name, email address, shipping/billing address, and phone number)
  • Complete a purchase (payments are securely processed by third-party providers; we do not store full payment details)
  • Browse our website (such as IP address, device information, and pages visited, collected through standard cookies and analytics tools)

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To provide order updates and customer support
  • To send communications, including service-related messages and, where permitted, marketing emails
  • To improve our website and user experience
  • To maintain security and comply with applicable legal obligations

Sharing Your Information

We only share your information when necessary to operate our services, including:

  • Payment processors and platform providers (such as Shopify)
  • Shipping and logistics partners (to deliver your order)
  • Service providers (such as email or analytics tools), under appropriate confidentiality obligations

We do not sell or rent your personal information to third parties.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise your rights, please contact us at support@imbrox.com.

Cookies and Tracking

We use standard cookies and similar technologies to support site functionality, analytics, and user experience.
You can manage cookie preferences through your browser settings.

Security

We apply generally accepted administrative, technical, and physical safeguards designed to protect your personal information.

Contact

If you have any questions about this Privacy Policy, you may contact us at:

support@imbrox.com

For more information about how Shopify handles personal data, please refer to:
https://www.shopify.com/legal/privacy